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We are inviting all eligible Applicant for MTN Nigeria Job Vacancies Recruitment. All eligible Applicant who wish to apply should follow the guidelines and procedures for application process as listed below.

Consequently, all Applicant are advised to note the requirements and responsibilities before applying for MTN Nigeria Job Vacancies Recruitment.

 

 

How to Apply for MTN Nigeria Job Vacancies Recruitment

Job Description:

  1. Provide governance for all managed service vendors/Towerco in the region across different technologies supported.
    Manage activities of CSEs and ensure smooth operations in the region
  2. Act as high-level support for resolution and closure of critical service performance issues.
    Problem management to eliminate repetitive failures and guarantee QoS
  3. Drive contractual obligations to KPIs (MTTR, Planned Preventive Maintenance, Service Acceptance, Spares Utilization Management)
    Carry out periodic audit of MSAN nodes/RDLU to ensure they are optimal.
  4. Govern ATP process and ensure all changes on enterprise network are captured on the database.
    Provide business intelligence using data analytics from field, vendor, and Performance reports.
  5. Review and verify all reports submitted by Vendors/Towerco on a weekly basis.
    Supervise all planned network expansions, service migrations, modernization, and optimization activities in the region.
  6. Review and verify all proforma invoices submitted by vendors/Towerco
    Co-ordinate regional change request management and provide relevant information to all stakeholders.

 

Qualifications and Requirements

  1. 3-7 years of experience which includes;
    Minimum of 3 years’ working experience in data processing, data analysis, and data presentation space/field
  2. Proficiency in the use of Microsoft Excel, Power BI, SQL or related database management application and MS Power Point
  3. Good customer and service management experience including stakeholders engagement, vendor management, problem management, data analytics using visualizations.
  4. Good knowledge of IP and data networks, and performance KPIs

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